Does Juicy Goosey work with Outlook?

Yes. Native Outlook add-in installed from Microsoft AppSource. Two-way sync, sidebar with deal context, templates, open tracking, contact creation from email. Works on Outlook Web, Desktop (Windows and Mac) and Mobile (iOS and Android).

Is it a Microsoft AppSource add-in or just a webhook?

Full AppSource add-in, not a webhook. Passes Microsoft's add-in validation, runs inside Outlook's add-in runtime, supports Entra ID single sign-on. IT can deploy it to the whole org from Microsoft 365 admin center.

Will it work on Outlook for Mac?

Yes. The new Outlook for Mac uses the same modern add-in runtime as Outlook Web, so the sidebar, templates and sync all work identically. Older Outlook for Mac (pre-2024) has limited add-in support, we recommend upgrading.

Does it work with shared mailboxes?

Yes. Shared mailboxes get a threaded view per contact so the team sees one conversation rather than duplicated threads. Assignment rules route the next reply to the right teammate without reassigning the underlying Outlook thread.

How is this different from HubSpot Sales for Outlook?

HubSpot Sales for Outlook is a strong add-in. Main differences: we ship one flat price for all seats (HubSpot scales per seat), we include native project management and invoicing without add-ons, and our CRM works across Outlook and Gmail in the same product so mixed teams do not need two CRMs.

Can my IT team approve it for the whole org?

Yes. The add-in is Microsoft AppSource-verified and OAuth-audited. Your IT admin can deploy it through Microsoft 365 admin center with org-wide installation or targeted groups. We supply a security one-pager and SOC reports under NDA for procurement.

Integration: Outlook

A CRM That Actually Works With Outlook

Juicy Goosey ships a native Outlook add-in via Microsoft AppSource. Two-way email sync logs every message to the matching CRM contact. The sidebar shows deal stage, last touch and next step. Send templates from the compose window, track opens, create contacts from any email. Works on Web, Desktop and Mobile.

Connect Outlook Where It Works

How The Outlook Integration Works

Five steps. About 60 seconds for personal install, more if your org needs admin approval.

Step	What Happens
1. Install	From Microsoft AppSource (org or per-user).
2. Authenticate	Entra ID single sign-on.
3. Pick mailbox	Personal, shared or per-user.
4. Choose auto-log	All emails or only to CRM contacts.
5. Done	Every email lands on the right contact.

What You Get In Outlook

Six features inside the Outlook client. Zero tab switching.

Sidebar With Deal Context

Stage, value, owner, next step, all visible without leaving Outlook.

One-Click Log To Any Contact

Manual log if auto-log is off.

Templates In Compose

Pull any CRM template, merge fields auto-fill.

Email Tracking

Open and link click logs on the contact record.

Create Contact From Email

Inbound from a new sender, one click creates the CRM record.

Snooze And Tasks

Convert any thread into a CRM task.

What You Get In The CRM

Full conversation history per contact, threaded and searchable
Auto-attachment capture (PDFs, proposals, invoices)
Sent email tracking
Shared mailbox view with proper team permissions
Calendar context if Outlook Calendar / Microsoft Graph is connected

Where The Add-In Works

IT compatibility table. All the way through Mobile.

Surface	Supported
Outlook Web (OWA)	Yes
Outlook Desktop (Windows)	Yes
Outlook Desktop (Mac)	Yes
Outlook for iOS	Yes
Outlook for Android	Yes
Outlook Express / legacy	No
Hybrid Exchange	Yes (with on-prem connector)

Juicy Goosey vs Other Outlook CRMs

Honest comparison. The Streak/Copper row is the one that decides most bake-offs.

CRM	Native Outlook Add-In	Two-Way Sync	Sidebar	Open Tracking	Flat Rate
Juicy Goosey	Yes	Yes	Yes	Yes	Yes
HubSpot Sales for Outlook	Yes	Yes	Yes	Yes	Per seat
Salesforce Inbox	Yes	Yes	Yes	Yes	Add-on / per seat
Pipedrive Outlook	Limited	Yes	Limited	Yes	Per user
Zoho Outlook	Yes	Yes	Yes	Yes	Per user
Streak	NO (Gmail only)	n/a	n/a	n/a	Per user
Copper	NO (Gmail only)	n/a	n/a	n/a	Per user

The Streak/Copper line matters. If a friend raves about either and you live in Outlook, they cannot help you. We can.

Common Outlook + CRM Pain Points We Solve

Forgetting to BCC the CRM — we auto-log, no BCC needed.
Add-in that slows Outlook down — we keep ours light, no bloat.
Shared inbox threading chaos — per-contact threading instead of per-inbox.
Microsoft security reviews — we pass MS Graph audits and supply SOC docs for procurement.

Microsoft 365 Adjacent Integrations

Microsoft Teams Integration

Sister page, deal alerts and slash commands in your Teams channels.

Google Calendar Integration

For teams juggling both Microsoft and Google ecosystems.

Gmail Users

Our Gmail integration works the same way. If you have one team on Outlook and another on Gmail, both are first-class. The CRM is the same, the sidebar matches the client.

Frequently Asked Questions

Sister

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