Question 1

Does Juicy Goosey integrate with Shopify?

Accepted Answer

Yes. Install from the Shopify App Store in one click. We sync customers, orders, refunds and abandoned checkouts to CRM contact records in real time. Lifetime value and RFM segments show up automatically on each contact.

Question 2

Is Juicy Goosey a replacement for Klaviyo?

Accepted Answer

Not a replacement, a complement. Klaviyo is great at email and SMS blasts to Shopify segments. Juicy Goosey adds the CRM layer: one-to-one pipelines, wholesale and B2B, custom order tracking, non-email touchpoints. Most Shopify merchants run both.

Question 3

Does it sync orders in real time?

Accepted Answer

Yes. Shopify webhooks fire on every order, refund, draft order and abandoned checkout. Events land on the matching CRM contact within seconds. Historical backfill covers your existing order history on first install.

Question 4

Can I handle wholesale on Juicy Goosey if my DTC runs on Shopify?

Accepted Answer

Yes. Shopify handles DTC orders, Juicy Goosey handles wholesale leads and B2B pipeline in a separate pipeline view. For Shopify Plus with B2B enabled, company-level records and credit terms sync natively. For non-Plus, wholesale inquiries are captured as leads and converted to orders manually.

Question 5

Does it work with Shopify Plus?

Accepted Answer

Yes. Shopify Plus multi-storefront support is built in: each store syncs to a separate CRM segment. B2B workflows, purchase orders, credit terms and Shopify POS all feed the CRM correctly. Plus-specific features appear as soon as your Plus plan is detected.

Question 6

How does this differ from a Shopify-native CRM app?

Accepted Answer

Most Shopify-native CRMs are DTC-only and treat every customer as a transaction. Juicy Goosey is a real CRM with pipelines, contact timelines and relationship tracking, plus the Shopify data layered on. Useful when you have wholesale, B2B or service-bundle models on top of DTC.

Step	What Happens
1. Install	From the Shopify App Store.
2. Authorize scopes	Customers, orders, checkouts.
3. Pick sync rules	All customers, tagged only, or by segment.
4. Done	Customers, orders and events stream to the CRM.

Tool	What It Does	What It Misses	How Juicy Goosey Fits
Klaviyo	Email and SMS blasts	No sales pipeline, no wholesale, no one-to-one tracking	Adds pipeline, contact timeline, non-email touchpoints
Omnisend	Email and SMS blasts	Same as Klaviyo	Same as above
Gorgias	Customer support tickets	No deal tracking, no outbound sales	CRM handles sales and outreach side
Shopify Flow	Automations inside Shopify	No external touchpoints (email threads, calls, forms)	CRM captures everything outside of Shopify

The CRM That Plugs Straight Into Shopify

How The Shopify Integration Works

What You Get

Full Order History on Every Contact

Lifetime Value Per Customer

RFM Segments Auto-Built

Abandoned Checkout as a Lead

VIP and B2B Alongside DTC

Order-Based Automations

What This Replaces or Complements

Workflows This Unlocks

Wholesale Inquiry → B2B Pipeline

Custom Order Request → Task to Owner

Third Order → VIP Tag + Owner Touch

At-Risk Customer → Win-Back

Refund Issued → Retention Task

For Shopify Plus and B2B Merchants

Multi-Storefront Support

Company-Level Records

Purchase Order Workflow

Credit Terms Handling

Native Shopify B2B Integration

Frequently Asked Questions

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Install From The Shopify App Store.